customers suck!
friday, i am going to one of our customers for a meeting with the manager and their electrical contractor. they remodeled last summer, and the fire alarm suffered regular damage while the construction was going on. typically, i would get a call from the manager that they were having trouble. when i got there no one would ever cop to even peripheral involvement in the problem. i would spend a couple of hours tracing a circuit only to find out that "someone" had removed a few detectors. no one knew who took them out, or where they were. i would replace them with new detectors and get the alarm back to normal.
when i wrote the work ticket, the electrical contractor (who was supposed to be taking care of this system) would refuse it sending me to the facility manager, who would kick it back to the electrician. evidently, they have been arguing over who is to pay these bills ever since. i was unaware that we hadn't been paid.
someone is paying them friday! i don't really care who, but my boss has a mechanical lein all set to file. the facility is due for semi annual testing this month. if they owe us money, it will not be done.
Hello!
- longhair75
- I am a man of rather moderate habits. Some would say I spend entirely too much time online discussing those subjects we were told were not polite: religion and politics...
2 comments:
they called late thursday afternoon and postponed the meeting until next friday. ssdd
it turns out that the total was about three thousand dollars, due since mid october. i met with the general contractor, the electrical contractor and the facility manager with my copies of the invoices and the work orders. i conducted a short tour of the facility, pointing out the repairs i made. the electrician copped to the wiring fault that resulted in about two thousand dollars. one set of repairs(about five hundred bucks or so) was not in the remodled area, so the facility manager admmitted liability. this leaves a cut water line that the general was going to bill the plumber for.
we shoud have our money by the end of next week.
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